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 Admissions Desk Debbie Boyer | Admissions Desk Gloria Tytgat | 50/50 Christy Boyer |
 Merchandise Fay Cahoon | ||
 Web Broadcast Play-by-Play Jordan Smith |  Web Broadcast Colour Commentator Tom Arlidge |  Game Night Live Scoreboard Peter Kung |
 Music DeeJay Tina Doehnel | Announcer Pat Thomas (Jack FM) | Official Scorekeeper Bill Sanderson |
Time Clock Andre Ooievaar | Penalty Stats Don Albany | Penalty Box Doors Darcy Tytgat |
Penalty Box Doors Jordan Tytgat | ||
Cougars Mascot Harvey Erman |  Air Horn, Misc. Noise Janet Burgess | |
 Game Night Co-ordinator Tony Carlson | Prize Distribution Janet Burgess |  Photography, VIJHL Live Updates Dave Burgess |
Game Video Jim Giles | ||
 Security Director Rob Pollard | Security Staff Pat Sherman | Security Staff John Zupanc |
Security Staff Pat Wilkie | Security Staff Jackie Tasker | Security Staff Cynthia |
Security Staff Kerry Proudlove | Security Staff Andy McIntyre | Security Staff Joi Dunn |
Security Staff Howard | ||
